Culture, charm and heritage

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cancelation policy

PJ PRINCESS REGENCY

CANCELATION AND REFUND POLICY

PJ Princess Regency believes in helping its customers as far as possible, and has therefore
a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within the specified time as follows:

 

CANCELATION POLICY
• 0 - 14 days prior to stay - No refund
• 14 - 21 days prior to stay - 50% refund
• Over 21 days - 90% refund
• No refund for cancellation of group bookings.
• No refund for cancellation for bookings made for special occasions, viz. New year day , Christmas, Onam, Deepali, and / or festival days.
• Refund amount, if any, after cancellation, will be returned to the account of the remitter normally within 30 days from the cancellation date.
• However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good / or not intended to be.

GENERAL TERMS AND CONDITIONS
• Booking confirmation is subject to realization of advance payments in full.
• All payments are to be remitted to our below mentioned bank account. Details are as mentioned below.
• Kindly produce your photo ID Proof at the time of Check in.
• Check in : 12:00 pm and check out : 11:00 am.
• Cancellation terms will be applicable for all bookings.

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